Privacy Policy
Last updated: June 12, 2024
1. Overview
At One Direct Mail, we take your privacy seriously. This policy describes how we collect, use, and handle your information when you use our direct mail platform, website, and services. We are committed to ensuring that your data is protected and used only for the purposes of delivering high-quality direct mail campaigns and landing page experiences.
2. Information We Collect
Account Information
Name, email address, billing address, and company details required to maintain your account.
Campaign Mailing Lists
Recipient names and physical addresses you upload for direct mail delivery. We treat this as highly sensitive data.
Usage Data
IP addresses, browser type, and interaction data when you or your recipients visit our landing pages.
3. How We Use Your Data
We use the information we collect for several primary purposes:
- Campaign Processing: To print, sort, and deliver your physical mail pieces through our postal partners.
- Landing Pages: To provide personalized digital experiences for your mail recipients through QR codes or unique URLs.
- Analytics: To provide you with reports on delivery status, scan rates, and campaign performance.
- Communications: To send you technical notices, updates, security alerts, and support messages.
4. Data Security
One Direct Mail employs industry-standard security measures to protect your data. All data transfers are encrypted via SSL/TLS. Campaign mailing lists are stored in encrypted databases and are automatically purged after campaign completion or upon your request.
6. Third-Party Services
To provide our services, we share specific data with the following categories of providers:
Stripe
Payment processing and billing management. We do not store full credit card numbers.
USPS & Partners
Physical address validation and mail delivery services.
Cloud Hosting
Data storage and processing on secure AWS (Amazon Web Services) servers.
Analytics Tools
Google Analytics and Hotjar for monitoring platform usage trends.